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  1. Browse our Knowledge Base
  2. I'm a Parent / Guardian

I'm a Parent / Guardian

Video Content

  • Where can I watch the videos my student sees in class?

Creating and Managing an Account

  • How do I create a new account?
  • How do I login?
  • How to Log Minutes for a Read-a-thon
  • How do I register my student?
  • I'm unable to create an account.
  • I'm unable to register my student.
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Prizes

  • What prizes can my student earn?
  • Why am I not receiving credit for sharing my Student's page on Facebook?

Payments

  • I need a receipt for my donation. How can I get one?
  • How do I pay online?
  • Why is my online payment not going through/being declined?
  • I only see the option to pay online. Why?
  • Why is the option to pay online not showing up on my account?
  • Is my donation tax deductible and do you give any receipts?

Pledging

  • How do I edit/delete a pledge?

Accessing Your Account

  • What if I lost or can’t remember my password?
  • I never received the forgot password email.
  • How do I change my password?

Donating

  • How do I make a donation for a student?
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